HPA Team Scan
Twelve questions for leaders, across the three layers HPA works with: the pace of your team, what sits beneath it, and what you see at the moment it counts.
Your team profile
Layer 1, physiology. The pace of your team and how it recovers. How hard people work, when they stop, and what happens once a peak is over. This is the layer where change becomes visible fastest.
Layer 2, psychology. What sits under that pace. How mistakes are discussed, whether people ask for help before things go wrong, and how much you as a leader take on yourself. The toughest layer, and the one that explains the most.
Layer 3, behaviour. What others see at the moment it counts. Decisions under time pressure, the predictability of what gets delivered, and what happens in a meeting. This is what troubles you, but rarely where it starts.
That is why a trajectory never begins at layer 3, even though that is where the complaint sits.
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Worried about someone in your team? Point them to the occupational physician or their GP. In an acute crisis in the Netherlands, call 113, free on 0800-0113, day and night. Outside the Netherlands, contact your local crisis line.